WYLOPS · PERSONAL DATA
Privacy policy
Last updated: November 11, 2026
This policy explains what personal data we collect on this site, what we use it for and how you can exercise your rights. Chilean personal data protection law applies: Law No. 19,628, as amended by Law No. 21,719. The Spanish version prevails in case of discrepancy.
1. Who is responsible for your data
The data controller is [PENDIENTE: legal name, tax ID (RUT) and address of WYLOPS]. For any question about your data, write to [email protected].
2. What data we collect
- Demonstration requests (Spanish form): name, company, country (optional), work email, role, solution of interest, preferred modality and a description of the decision you need to make (optional).
- Emails you send us: whatever data you choose to include in the message.
- Technical visit data: when the site loads, your browser connects to the server that hosts it, which receives your IP address and technical browser data in order to deliver the files. The typefaces are served from the same site; no third-party resources are loaded.
We do not use cookies or advertising. To know how many people visit the site we use Cloudflare Web Analytics, which does not use cookies or identify visitors: it provides aggregate figures such as page views, country of origin, browser type and referring site. During your visit, the browser keeps the solution you chose in the tour in its session storage, only to preselect it in the form. That value never leaves your browser and is deleted when you close the tab.
3. What we use it for
We use request data to reply to you, arrange the demonstration and prepare a proposal related to what you asked for. We do not use it for other purposes, we do not sell it or share it for advertising, and we do not make automated decisions or build profiles with it.
4. Why we may process it
We process this data because you provide it when requesting a demonstration. Processing is necessary to handle that request before a possible contract, and it is based on your consent, which you can withdraw at any time by writing to us.
5. Who we share it with
Only with providers that deliver services to us and process the data on our behalf:
- The service that receives the form: [PENDIENTE: name of the form service and country where it stores data].
- Cloudflare, Inc. (United States), which hosts the site on Cloudflare Pages and provides the Cloudflare Web Analytics visit statistics.
- Our email provider, where we receive and answer requests.
If any of them stores data outside Chile, the transfer is made with the safeguards required by law. We may also disclose data to an authority when a law or court order requires it.
6. How long we keep it
We keep the data while the commercial conversation lasts and for up to [PENDIENTE: confirm period; proposal: 24 months] after the last contact. We then delete it, unless a legal obligation requires keeping it longer.
7. Your rights
You can request access to your data and its rectification, deletion, portability or blocking, and you can object to its processing. Write to [email protected] with the subject “Personal data” stating what you need. We will reply within the legal deadlines. If you believe we did not handle your request properly, you may contact Chile's Personal Data Protection Agency (Agencia de Protección de Datos Personales).
8. Security
We apply reasonable measures to protect the data: access limited to the people who handle requests, and providers that have their own security measures.
9. Changes to this policy
If we change this policy, we will publish the new version on this page with its update date.
